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iPhone X camera goes out of focus and locks screen

Col.bris

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My iPhone X has developed an issue that when I go to take a photo the camera goes out of focus and freezes. Just wanted to see if any members have experienced this problem. Every thing else is perfect. Yes I have done a hard reset no I have not wiped the ph and reinstalled the iOS. The phone has the latest iOS installed.

Don’t laugh guys yes I some times need support. Lol. Your input is welcomed.
 

scifan57

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My iPhone X has developed an issue that when I go to take a photo the camera goes out of focus and freezes. Just wanted to see if any members have experienced this problem. Every thing else is perfect. Yes I have done a hard reset no I have not wiped the ph and reinstalled the iOS. The phone has the latest iOS installed.

Don’t laugh guys yes I some times need support. Lol. Your input is welcomed.
I think the issue is related to a recent iOS update. Is your iPhone on the latest iOS version?
 

J. A.

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I think the issue is related to a recent iOS update. Is your iPhone on the latest iOS version?
You could be right. It happened before iOS 11.3, in my case. I don’t remember seeing it again after updating to iOS 11.3.
 
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Col.bris

Col.bris

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11.3 latest installed. I am inclined to agree that the update caused it. I may do a full restore. In mean time I will check with Apple support and let you know the out come
 

ivana.leonard

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My iPhone X has developed an issue that when I go to take a photo the camera goes out of focus and freezes. Just wanted to see if any members have experienced this problem. Every thing else is perfect. Yes I have done a hard reset no I have not wiped the ph and reinstalled the iOS. The phone has the latest iOS installed.

Don’t laugh guys yes I some times need support. Lol. Your input is welcomed.

I have the exact problem with my iPhone X. Drives me crazy. Of course it didn’t happen when I took it to the apppe shop. I also did hard reset but didn’t fix problem.
 

J. A.

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I have installed IOS 11.3 and it still does it.
It happened again on mine a few days ago, so it’s not over on mine either, but it doesn’t occur as often as before.
Try switching modes - from Photo to Square and back. This helped last time when my camera froze.
 
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Col.bris

Col.bris

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I was correct it is not just my phone. Frustrating when one wants to take a picture and suddenly it goes out of focus and freezes. I havnt done a full restore yet as still doing research. One point is I have a courier app that I use for deliveries that uses the camera to take Picts of the parcel when I deliver them and it works fine. I used the app 25 times yesterday no issues with camera Thanks to every one for input
 

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