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Face ID Not Working on my iPhone X

Nitrah

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Good evening ,

I have an Iphone X

Suddenly he did not recognize my Face ID and so I started to Reset and Setup the FACE ID again from the beginning.

After the Reset I did when I went to do the Setup again I get back problem "FACE ID is not available"

-I did a Force Reset with Volume Up + Down as we all know.

-Front Camera works normally

-The Sensor for the brightness of the screen and to turn off the screen when I put the mobile phone in the ear at the time of the call works normally.

-The software is on the latest IOS.

- I reset the settings.

After all this, it still does not work and I can not setup it.

Can anyone say any ideas?

What could be wrong?
 

The_New_Me

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Is anything blocking the camera, your face or your eyes?
 
OP
N

Nitrah

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No , nothing.
When I push the section “get started” front camera not start to see my face. I just get the error Face ID not available.
 

The_New_Me

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No , nothing.
When I push the section “get started” front camera not start to see my face. I just get the error Face ID not available.

Is your iPhone connected to the internet?
 

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