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I need help!!! - iPhone cannot be synced. A duplicate file name was specified

BillSinAtl

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I just downloaded and installed OS4. Now when I try to sync, I get a message 'The iPhone Bill's iPhone cannot be synced. A duplicate file name was specified." What the heck does that mean? How can I fix it?
 

iDan

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Hi Bill, Haven't seen that issue before. Are you running iTunes for windows or mac?
 

OUiPhone

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I got a similar message when I installed it. Just reboot and keep syncing. It took me about 2 or 3 times for all to sync and update. Each time I re-connected, iTunes asked to restore until all was finished.
 
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BillSinAtl

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I'm on a Mac running iTunes 9.2

Another anomaly, none of my ringtones will transfer to phone!!!!
 

Gregoris

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duplicate file? sounds like you have two of the same backup? or did you use update instead of restore?
 
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BillSinAtl

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Remove iToner. Itunes syncing problem appears that the presence of Ambrosia Software' iToner software may cause problems with syncing. Navigate to ~/Library/iTunes/iTunes Plug-ins and /Library/iTunes/iTunes Plug-ins (the Library folders inside your user folder and at the root level of your startup drive) and look for a file called iTonerSupport.bundle. Remove it, then restart, and check to see if syncing occurs more quickly.
 

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