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cant get phone on

gazzyf33

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Hi could someone help whilst my iphone 3gs was on charging i heard phone vibrating and i went to look at it and it was display a message saying ios 6 then when u swipe accross the screen it says connect to itunes. But once i disconnected it from the power the phone died and i cant get it on again. If i plug it into laptop the apple appears on screen then dissappears then just continues to do that. If i plug it into charger it goes back to ios 6 screen like before. Ive changed the battery and still the same has anyone any ideas thanks
 

willerz2

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See if you can boot the device into Recovery or DFU mode for a fresh restore. If the new battery was placed in there and was done so properly, then it's a software issue, not a hardware issue.
 
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gazzyf33

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Hi thanks i got it into recovery mode and tried to do a restore but it just keeps failing saying an unknown error occurred(21)
 
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