Call log problems

Call log problems

Namlaer

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Hello!
On my phone, calls made or received from applications (messenger, botim) have disappeared from the call list, while normal phone calls remain in the list.
I tested it, they disappeared in about 24 hours. Has anyone encountered something similar? If so, what is the reason? How can I bring them back?
Device: iphone 13 mini, IOS 17.6.1
Thanks in advance for any constructive comments!
 
So calls that come from those other apps still do appear in your call log, but after 24 hours they are gone?
 
So calls that come from those other apps still do appear in your call log, but after 24 hours they are gone?
I don't know the real time when they disappear just I estimated 18-24 hours. It happens not at the same time but randomly within this time frame. Only normal phone calls stay...
 
There is nothing in Settings that I can find that would affect the call log...

Hmm. Interesting behavior. Do you recall when this started happening?
 
There is nothing in Settings that I can find that would affect the call log...

Hmm. Interesting behavior. Do you recall when this started happening?
I tried it several times with messenger and botim (another social app). All calls appeared on the log but after a certain time they were not there any more. I made taken calls and missed ones as well - no difference...
 
I found this online:

Maybe an update broke it recently? You could try updating to iOS 18 and see if that resolves it. I think there is also a iOS 17.7 as well.
 
Hello!
On my phone, calls made or received from applications (messenger, botim) have disappeared from the call list, while normal phone calls remain in the list.
I tested it, they disappeared in about 24 hours. Has anyone encountered something similar? If so, what is the reason? How can I bring them back?
Device: iphone 13 mini, IOS 17.6.1
Thanks in advance for any constructive comments!
Try doing a soft reset on phone I personally have never had the issue you are having.
 

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