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Volume button/ mute slide button not working

Coco

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I dropped my iphone4 and now the volume / mute don't work .when someone calls it only vibrates . When I play a game there is no sound unless I use headphones I get sound without headphones listening to music is this a easy fix or should I bring it to an expert
 

bab2010

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Follow these pictures if your sound settings look like this.
7b797207-f003-a832.jpg

7b797207-f00f-159c.jpg

If yes, move the volume bar left and right to see if there will be any sound coming out of the phone speaker.


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lilazntrippa

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I have literally the same problem . I've checked all my settings too can anyone help ?
 

hawaiian

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Had similar problem--soft reset didn't work for me, but restore in ITunes did.
 

lilazntrippa

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Do you reckon its a hardware or software problem ? I mean the sound from the music player still works but not for games and calls
 

bab2010

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Had similar problem--soft reset didn't work for me, but restore in ITunes did.

What iOS was that one giving the sound troubles? Is it the latest one?


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bab2010

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Do you reckon its a hardware or software problem ? I mean the sound from the music player still works but not for games and calls

Perform a soft reset, if that doesn't help, then perform a hard reset, i mean a full new restore.


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