1st off I would like to say hi as I'm a new member to the site. So here is my problem to be honest my service has not been working like it should even on 3G and full bars witch I posted photo's in this post of the bad service to show you what I'm talking about and how it does not work like Sprint clames it does for me. I get a lot of dead air even on full bars, a lot of failed calls, calls going in and out, people calling me and it rings normal for them but nothing shows up on my call log at all and no voicemail by checking visual voicemail or by calling in the voicemail but they left me messages, text messages/iMessages fail even on full bars with 3G or even with full WIFI bars on a privet WIFI network with a password, nothing data wise works on the phone and can't even connect to basic things built into the phone like visual voicemail(last screen shot). Also, I work in a court house because I'm a lawyer and every day from the 1st day in any courtroom on any floor my iPhone says "No Service" and it does not change until I go into my car and a block away, but the funny thing is any other company iPhone 5 works fine and they text back and forth in court while I can't do nothing. Also, this happens in every mall, and arena I been to each and every time as well. So in reality my phone actually works in total works 10% of the time, and 90% of the time the phone does not work at all. Then calling Sprint is not going to do no good because all they is tell you is that "there us nothing we can do, everything is on" and how it works 97% of the time according to the computers at the call centers even floor GM, OKC ticket/network team, and even the corporate office even after fling a FCC complacent, though I have screen shots to back it up and I told multiply people at Sprint that I can email it to them right now as I had my email open waiting to send it and they always seem to skip over the question each and every time I say it to any one every time. Also, I have gotten 6 different iPhones directly from the Apple store and all of them have been doing the 100% same things every square inch I been from the 1st device 1st second. On top of all this Sprint was suppose to roll out LTE in my area(Miami/Palm Beach market) in Augest of 2012, then they said Febuary 2013 then they said December 2013-January 2014 and now they have no idea when LTE is coming and it can be way past 2014. So with this being said what do you think is wrong with my phone? Also, what can I do if anything to fix this? then the last question what do you people think I should? because like I said before Sprint is no help to me at all. Thanks in advance for answering and helping out I hope to hear a response soon.