What's new

Phone keeps crashing

Alison

New Member
Joined
Oct 28, 2010
Messages
8
Reaction score
0
Location
Near Pewsey in Wiltshire
Help - I bought a new IPhone on Monday and am using an already existing itunes account. Set up with no problems, all music and apps transferred with no probs but phone keeps crashing - it appears to be random - sometimes when I am online, other times when I am using gaming apps and once when I was building a playlist! Any help gratefully received - I am not very familiar with technical terms!
 

DannyBoy

New Member
Joined
Jun 17, 2010
Messages
2,733
Reaction score
25
Location
Lubbock, TX
Some have had this problem and to fix it you need to set it up as a new phone not restore as your old one. You can still sync just dont click restore as "yourphone" & setup as new.
 
OP
A

Alison

New Member
Joined
Oct 28, 2010
Messages
8
Reaction score
0
Location
Near Pewsey in Wiltshire
Thanks for your reply - I installed it as a new phone - do I have to reinstall it, and if so, how? I am also running a 3G touch from iTunes -is this relevant?
 

Pocobear

New Member
Joined
Oct 23, 2010
Messages
373
Reaction score
3
Location
Virginia
Try a reset, like ctl-alt-del on a PC. Hold down the HOME, bottom button, and the SLEEP, top button, for about 10 seconds until the Apple icon appears. Allow it to reboot, it may take a few minutes, don't panic like I did, wait for it to reboot.
This cures many weird things on idevices.

Good Luck
 
OP
A

Alison

New Member
Joined
Oct 28, 2010
Messages
8
Reaction score
0
Location
Near Pewsey in Wiltshire
Followed Pocobears advice and phone hasn't crashed yet - problem seems to be solved as it was happening at least hourly - am very happy!
 

Pocobear

New Member
Joined
Oct 23, 2010
Messages
373
Reaction score
3
Location
Virginia
Your Welcome - Help spread the word about RESET, it's a miracle worker. Especially if JB. LOL
 
OP
A

Alison

New Member
Joined
Oct 28, 2010
Messages
8
Reaction score
0
Location
Near Pewsey in Wiltshire
Thought Pocobear had sorted my problem but phone has crashed 3 times since! Frequency of crashes seems to have improved but are still happening - any other suggestions would be much appreciated!
 

DannyBoy

New Member
Joined
Jun 17, 2010
Messages
2,733
Reaction score
25
Location
Lubbock, TX
Thought Pocobear had sorted my problem but phone has crashed 3 times since! Frequency of crashes seems to have improved but are still happening - any other suggestions would be much appreciated!

You will havetoo respring/reboot once a day usually on a jailbroken device. Just to clear the memory. Especially if your running alot of memory hungry themes ect. Also try uninstalling any unused packages off cydia.
 
OP
A

Alison

New Member
Joined
Oct 28, 2010
Messages
8
Reaction score
0
Location
Near Pewsey in Wiltshire
Phone replaced today by Apple - very impressed with Genius Bar - they ran a diagnostic thingy and replaced it immediately. Thanks for everyones help but it seems no amount of rebooting was going to fix it!
 

Most reactions

Top