Iphone 5s charges only for 3% and then stop

[ahmed_dees]

hello guys.. when I charge my Iphone 5s it only reaches 3% and the it stops charging..
I tried cleaning the charging port and using other official USBes but nothing changes!!!!
please help me fix this problem :'(

 

[J. A.]

Welcome to iPhoneForums, ahmed_dees!

Restart your iPhone while it's connected to power - turn it off and on again.

If restarting doesn't help, try resetting it: press and hold Home and Power button until you see the Apple logo. Let go of both buttons, your iPhone will power up on it's own. This reset won't remove data or change settings.

If it's still not charging completely, contact Apple Support/ take it to the next Apple Retail Store. They'll be able to tell you exactly what's causing your problem.

 

[ahmed_dees]

@J. A. So I turned off the phone and now it gives me a battery with 3 red lines to the left.... and I can't do anything with it.... what am I supposed to do now? should I take it to store or some repairing guy?!

 

[J. A.]

The three led lines mean that it needs charging. If the reset I suggested as well doesn't help either, take it to an Apple Store.