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IPhone 4 problem

eden_martin

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IPhone 4 camera does not work what could be the problem thanks guys


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scifan57

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IPhone 4 camera does not work what could be the problem thanks guys


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Welcome to iPhone Forums, eden_martin!

Which camera doesn't work, front or rear? Does anything at all happen when you open the camera app?
 
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eden_martin

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Yes the rear when I open the camera it's close it's don't work


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scifan57

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Have you tried restarting your iPhone? Press and hold both the power and home buttons until the Apple logo appears, then release both buttons and wait for the iPhone to restart.
 
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eden_martin

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It's my dad phone I ts delete something?


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J. A.

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Restarting the way scifan57 described it won't change settings or remove data.
 
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eden_martin

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I will try that if it's don't delete nothing it's OK thanks


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eden_martin

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its still not work the camera


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scifan57

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It's possible that the camera has become defective. Do you live close enough to an Apple Store to take the iPhone in for a Genius Bar appointment to have a diagnostic check done? This would confirm whether or not you have a hardware problem.
 
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eden_martin

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yes I can take him to store but don't know how much it cost


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scifan57

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yes I can take him to store but don't know how much it cost


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Genius Bar appointments at the Apple Store are always free. If the problem is software related, the fix is usually free as well. If there is a hardware issue, they'll tell you exactly what's wrong and what the repair cost will be. If there is a hardware problem, you may want to consider updating to a newer iPhone as the iPhone 4 is as much as 4 years old by now.
 
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eden_martin

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I wish to upgrade I save money to do that I search where apple store is maybe is be free


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