On the 24th of July I got a brand spanking new iPhone 4 from Phones 4 U on Vodafone to use( i'm in the UK), primarily, as a business tool. On the 1st of August however, I woke up to my beloved mobile phone appearing to not respond to any gesture and it seemed to have packed itself in. Whilst trying to figure out the problem I drew attention to the screen which there I saw (when the iPhone 4 is held at an angle under a light) the clock time and the unlock button, all very dim which told me it was a backlight fault.
Seeming as this was a Sunday, and I needed the iPhone for work the next day, I decided to just take it into my nearest Apple store (which is in Sheffield, Meadowhall) and get it checked out. Upon arrivial, I was greeted by a friendly chap in his bright blue Genius-esque t-shirt, who took my iPhone and seemed to give me a rather priority based appointment (despite the place being packed). I waited twenty minutes in line.
After twenty minutes an Apple Genius called Dave took my iPhone 4 from my hands and was shocked at the state of the iPhones screen the backlight was completely dead. He carried out his diagnostics however, despite the problem being evident, and came to me and said he would replace it with a new one. There is no surprise there though, as Apples instore customer service has always been envied by other manufacturers.
He told me that he had never encountered this problem and that even know issues have known issues, but this is the first time he has seen an iPhone 4′s backlight completely die overnight.
Anyway, if you happen to experience a similar problem, the thing to do is just take it to an Apple store < to which they will replace it for you
. Has anybody else experienced any similar iPhone 4 problems or faults?
Seeming as this was a Sunday, and I needed the iPhone for work the next day, I decided to just take it into my nearest Apple store (which is in Sheffield, Meadowhall) and get it checked out. Upon arrivial, I was greeted by a friendly chap in his bright blue Genius-esque t-shirt, who took my iPhone and seemed to give me a rather priority based appointment (despite the place being packed). I waited twenty minutes in line.
After twenty minutes an Apple Genius called Dave took my iPhone 4 from my hands and was shocked at the state of the iPhones screen the backlight was completely dead. He carried out his diagnostics however, despite the problem being evident, and came to me and said he would replace it with a new one. There is no surprise there though, as Apples instore customer service has always been envied by other manufacturers.
He told me that he had never encountered this problem and that even know issues have known issues, but this is the first time he has seen an iPhone 4′s backlight completely die overnight.
Anyway, if you happen to experience a similar problem, the thing to do is just take it to an Apple store < to which they will replace it for you
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