I have a question about health

Discussion in 'iPhone 4S' started by Cooltwou, May 19, 2015.

  1. Cooltwou

    Cooltwou New Member

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    I went into the Health on my Dads IPhone 4S and I turned on walking +distance and flights climbed and steps but there is a problem it never counted anything he did the whole day and he works every day what could the problem be
     
  2. ardchoille

    ardchoille Well-Known Member

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    Open the Settings apps and go to Privacy > Motion & Fitness. Once there, check to ensure that both Fitness Tracking and Health are enabled. The user may have toggled those settings off without realizing that it would affect the Health app.
     
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  3. Cooltwou

    Cooltwou New Member

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    I went under privacy and on the 4S there is no Motion & Fitness at all I looked into everything in privacy and outside of privacy and nothing about that at all
     
  4. ardchoille

    ardchoille Well-Known Member

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    I have the iPhone 6 and perhaps there is a difference in the settings between our two iPhones. Please accept my apologies, I may have given you information that wasn't relevant to the iPhone 4S.
     
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  5. J. A.

    J. A. Super Moderator Staff Member

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    Is his iPhone up to date? The latest software for the 4s is iOS 8.3.
     
  6. Cooltwou

    Cooltwou New Member

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    Yes
     
  7. J. A.

    J. A. Super Moderator Staff Member

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    ardchoille is right. There has to be a difference in settings between his and your father's device. The iPhone 4s doesn't have the motion co-processor, thus can't track motions. That's why you can't find Motion & Fitness in Settings.
     
  8. ardchoille

    ardchoille Well-Known Member

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    Well, according to Apple's own website, the Health app is available on the iPhone 4S, so I would think that the settings would be there somewhere.
     
  9. Cooltwou

    Cooltwou New Member

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    Well I don't know we're and I don't use the 4S unless he has a problem or something and in the Health App it shows the same things the Health App on my 6 does so it should do the same thing
     
  10. J. A.

    J. A. Super Moderator Staff Member

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    The app is available, that's right. The processor I've mentioned came with the iPhone 5s:
    Apple M7 - Wikipedia the free encyclopedia
    Which means the Health app on the iPhone 4s is not capable of all the features that an iPhone 6 or 6+ can use.
     
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  11. ardchoille

    ardchoille Well-Known Member

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    Ah, ok, this would explain the absence of certain settings. Thank you, Johanna.

    Cooltwou, have you tried opening the Settings app and scrolling to the bottom section in the main settings list? The Health app could possibly be listed there since it lacks Motion &Fitness settings.
     
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  12. Ledsteplin

    Ledsteplin Well-Known Member

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    It's not on my iPhone 5 either. The health app does have settings within the app. Never used it except to have my health info there.
     

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