Issue with new 4S :(

[jd_netz]

I have had a little problem with my nice new shiny iphone 4s i upgraded from the 3gs.

I have looked on the forum and have noticed that someone else has had the same issues i have had but he got ripped to shreds saying he was looking for attention, i can honestly say that is not what i want i just want to know if anyone else has had the same issues.

When making the majority of calls it works no problem however every now and again about 3 - 5 times a day the phone will call the person i have asked it to but i will not hear a ring just my own voice coming back through the speaker. If i put the call onto loudspeaker it rings and if i turn it off the sound transfers back to the earpiece like it normal !!!

Also if i try to call with the handsfree kit plugged in it sometimes flips to loudspeaker and no sound comes through the handsfree kit, the only way i have found to fix this issue is to turn the phone off and back on again and it will work for a few more hours but as you can imagine its starting to get frustrating having to turn the phone on and off 5 times a day. Im hoping its just my phone and that if i get it replaced it will cure the problem as other than these issues i love the new additions being able to send emails and text messages safely while driving is great.

If you have had the same issues please let me know !!!!

 

[eddieg]

Try a hard reset.

 

[emelpenni]

Thank you! I was searching for this topic and sorry you are having the problem but thankful you posted. The exact same thing is happening to me. I did the hard reset and it didnt fix the problem. Doesn't happen with my husbands phone or others I know with 4s. I now also have a problem with making calls and I can hear them ONLY through the speaker but they can't hear me at all. I try to I highlight speaker and nothing happens. Any other fix after hard reset doest work? Many thanks!

 

[jd_netz]

I had the problem sorted by o2 in the UK i sopke to an advisor and explained that i had done a hard reset and full re install they said bring it back and we will swap it. the new phone is perfect and everything is as advertised it a quality phone. Dont let any initial teething problems put you off. stick to your guns if you think you have a problem and get it sorted it really is worth it.

 

[e20561]

I have the same problem. I have tried a hard reset and that didnt fix it. One way i have found around it is (as soon as I realize this sound issue is hapening) I click on the sound icon and touch the speaker icon a few times and do the same thing witht he mute icon. This is quick and seems to open up my sound so i can hear who i am calling. it only seems to happen when I call someone - not when they call me. Also - I have a blue tooth connection in my car to my stero and it usually seems to happen when i am in my car and it seems to happen more in the car - even if i have blue tooth turned off...

 

[turmanator]

Same thing is happening to me. Called Verizon Tech Support and was informed that this is a known issue and Apple is working on a fix. Hopefully it won't take long.

 

[wickedwyrm]

Had same problem. Apple gave me a new phone.

 

[turmanator]

Just an update for those that haven't heard yet. This is a pretty common issue and as of yet apple has said nothing. I'm sorry I ever upgraded from my iPhone 4 that worked flawlessly. Read here https://discussions.apple.com/thread/3404857?start=0&tstart=0

 

[turmanator]

I just installed 5.1 beta 3. I'll see how it goes for a few days and report back.

 

[emelpenni]

Hello, I had the exact same thing in the same scenario. I do have AppleCare and called in and the tech tried two different re sets and wiped my phone and I still experienced the problem. They said it was a defect with the phone. I went to the apple store and they switched our my phone and all has been well since then. You will need to get a new phone it will just get worse. Good luck, I hope this helps.

 

[Olean]

Yeah I had the same problem. called apple, after Verizon tried several times to fix problem, and they sent me a new phone the next day. No problems now.