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xrayeyes

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I know this is iPhone forum, but this is an iOS update issue and hoping someone can help before I screw up my iPad.

I just updated to the latest iOS. I never put a passcode on my iPad. It would not let me get past that part of the set up after the update. I probably shouldn't have done this, but I ended up using the space bar, which put dots in all 6 spots.

Now when I go to turn it off, it won't accept the space bar as the code and I've done three attempts. What do I do to get out of this? Do I have to call Apple?
 

J. A.

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You‘ll have to erase your iPad. This can either be done via iCloud (if you use Find my iPad), or via recovery mode (by using iTunes on your computer).
If there‘s a backup that was made before the update, you can use it to set up your device after erasing.

If that‘s not possible, you‘ll have to contact Apple.
 
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xrayeyes

xrayeyes

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Thanks. Luckily I did do a backup before the update. Will work on it his afternoon.
 
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xrayeyes

xrayeyes

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That’s the first time I’ve ever had to put my device in dfu mode. Worked like a charm. Thanks! And glad I had backed it up right before the issue.
 
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xrayeyes

xrayeyes

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Update...on my iPad mini 4 it did the same thing againwhen I updated to iOS14. I did not give me an option to NOT use a passcode, as it did on all my other devices. I had to enter a passcode and then later go in to settings and turn it off. Weird!
 

J. A.

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Update...on my iPad mini 4 it did the same thing againwhen I updated to iOS14. I did not give me an option to NOT use a passcode, as it did on all my other devices. I had to enter a passcode and then later go in to settings and turn it off. Weird!
Agreed.
We have 10 iPads at school, and we don‘t use a passcode. So far, setting up a passcode (and removing it) hasn‘t been necessary.
 

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