Help with problem Iphone xs max

[henoo4495]

I Want to know what the problem of the iPhone
The iPhone is stay on 1% and not go more of this.
I don't know why its happen ,
This is the way I ask here
And I need you to help me with this.
I tried to log the iPhone with this item but its still not working.
Who can help me to know what the problem of the iPhone
I don't know what to do????
Sure its not Charging socket .
and its new battery
What the problem friends?

 

[carolineM]

I Want to know what the problem of the iPhone
The iPhone is stay on 1% and not go more of this.
I don't know why its happen ,
This is the way I ask here
And I need you to help me with this.
I tried to log the iPhone with this item but its still not working.
Who can help me to know what the problem of the iPhone
I don't know what to do????
Sure its not Charging socket .
and its new battery
What the problem friends?
View attachment 74854

Who replaced the battery?

 

[henoo4495]

Technical person

 

[carolineM]

Technical person

Your answer may lie with them, as you didn’t go to an Apple approved company.

 

[henoo4495]

More help what technical do exacly