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Can't do backup to computer or I-Cloud

CP13

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Dear All
My 3 year old 64Gb 4S is almost full and I can't back it up to my computer because I don't have enough HDD space to allow me to put the backup on my new 6
Neither can I back up to I-Cloud
It will get to Step 1 or 2 of 4 then the 4S disconnects itself

Help !
Cp13
 

J. A.

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Welcome to iPhoneForums, CP13!

Backing up to iCloud works different than to iTunes. You don't backup to a device, but to online storage. You're able to decide what needs to be backed up in the settings of your iPhone. When you enable automatic iCloud backups, this will happen as soon as your device is connected to WiFi, locked and charging.

Can you please explain why you can't backup to iCloud?
 

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