Apple Watch won’t update

[ARB1977]

My series 5 watch hasn’t been able to update. It’s WiFi only. It’s connected to the internet. On its charger. Many on/off procedures. Has 3/4 storage left. Not sure what to do next. Thanks.

 

[J. A.]

Welcome to iPhone Forums!

Restart the Apple Watch, also the iPhone that it‘s connected to, and try updating again. Maybe that will help.

 

[carolineM]

View attachment 73944My series 5 watch hasn’t been able to update. It’s WiFi only. It’s connected to the internet. On its charger. Many on/off procedures. Has 3/4 storage left. Not sure what to do next. Thanks.

Have you tried going to the Watch App on your phone?

 

[ARB1977]

Welcome to iPhone Forums!

Restart the Apple Watch, also the iPhone that it‘s connected to, and try updating again. Maybe that will help.

Thanks for the response. I did that multiple times. I even reset the watch as new.

 

[ARB1977]

Have you tried going to the Watch App on your phone?

Yes. Even reset the the watch as well.

 

[J. A.]

If you use VPN on your iPhone, turn it off, until the update is complete.

I suppose by setting up both devices as new, you also unpaired your Apple Watch, and then paired it again.

I none of this helps, visit the next Apple Store. It‘s possible that the antenna that connects the Apple Watch to the iPhone is damaged. Let an Apple employee take a look at your device. They will tell you what to to about it.