7 - troubles after update (no voice while calling and turning off)

wolfu · Oct 28, 2021

Hey, I have a problem with my iPhone 7. It happenned after installing the update. My phone got turn off sometimes without reason. Also, when I call someone (or someone call me), I hear nothing, also my interlocutor can't hear me. Voice settings are okay (everything is at the highest sound). Please help and have a nice weekend! D.

carolineM · Oct 28, 2021

wolfu said:
Hey, I have a problem with my iPhone 7. It happenned after installing the update. My phone got turn off sometimes without reason. Also, when I call someone (or someone call me), I hear nothing, also my interlocutor can't hear me. Voice settings are okay (everything is at the highest sound). Please help and have a nice weekend! D.

Have you by any chance activated the mute button?

wolfu · Oct 29, 2021

Nope

I checked it again for you. People says that I should bring the settings to default, but I don't want to lose my photos, videos etc. So maybe there is other way?

carolineM · Oct 29, 2021

wolfu said:
Nope I checked it again for you. People says that I should bring the settings to default, but I don't want to lose my photos, videos etc. So maybe there is other way?

Restoring the Settings to default doesn’t delete any data.