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4s stuck on boot up

Sd1414

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Dec 17, 2014
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Hi all
May I say thanks in advance !
I'm looking for some help :-(
A friend wanted to sell her 4s and thought she'd wipe the phone but her son said press restore ......... No just have boot up screen with logo ! Any ideas how to get it back to life ???
Many thanks
Steve
 
Are you trying to do this on a trusted computer? Was the iPhone connected to the computer before?
 
Are you trying to do this on a trusted computer? Was the iPhone connected to the computer before?
It's never been connected to my laptop but I did click trust this computer !
 
Ah ha yes I've had to do it on all my iPhones ! I guess there is no way as can't get past logo :-(
 
Try resetting it: press and hold Home and Power button at the same time until you see the Apple logo again, let go of both buttons, and it should power up on it's own, if it reacts.
 
I'll try it the phones not JB IS it still ok to try above link ? :)
 
Thank you for your help ! I'll try and let you know how I get on !
 
it wont allow my to DL TU says no jvm file
 
Make sure Windows is up to date.
Scan the computer for malware/viruses.

If Java isn't installed, download and install it.
 
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