With 2 eSims, I only see voicemails for one line

With 2 eSims, I only see voicemails for one line

RandySea

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iPhone 17 pro, iOS 26.3
I am new to dual eSims. I have two eSims on this phone. One is Tracfone using Verizon towers, the other is a French provider using AT&T towers. Right now in the US, I can make and receive call on both lines.

A few days ago, someone told me that they couldn't leave a voicemail on my US line because the mailbox was full. When I looked at Voicemail on my phone, it only showed a couple of old messages from last year that were from French friends, presumably who called my French number.

When I called my US line, the message that the mailbox was full was too fast to hit * or # and it disconnected. When I held down the 1 button on the dialpad, I was able to get to voicemail. It said I had 25 or so messages. I was then able to listen and delete them, one by one. These were all messages that would have been sent to my US number. When I dial the US number now, I can leave a new voicemail. But it doesn't show up on the phone as a voicemail received. When I dial my French line and leave a voicemail, it does show up in voicemails on the phone.

I have just tried turning off the French line on my phone. Now when someone calls my US number and leaves a voicemail, it shows up on my phone. It is even transcribed to text. All good. But I don't want to keep my French line turned off.

I don't think dual eSims are supposed to work this way but can't find any solutions by online searches. So here I am.
 

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