When i get a mms message and i try to listen to sound i get " this movie format is..

[shawna.smith86]

not supported." Can someone help me with this problem.
thanks,
xoxo

 

[DannyBoy]

not supported." Can someone help me with this problem.
thanks,
xoxo

More than likely the person sending you the video/audio is sending it in a format your iPhone doesn't support.

 

[shawna.smith86]

I got a video from the person before. It comes up audio file. So the audio there using my phone doesn't support?

 

[DannyBoy]

I got a video from the person before. It comes up audio file. So the audio there using my phone doesn't support?

That's what it sounds like to me...

 

[Gregoris]

tell us what the format is? best bet it to use mp4, try download vlc player from the app store i bet that will play it