touch screen randomly unresponsive on iPhone 6

[shinnen]

Hi,
I bought an iPhone 6 from a friend, which the people here helped me to reset.
Before resetting I had two problems: the photographs were fuzzy and the touch control
was intermittently not working. Resetting fixed the fuzzy photographs (Thanks); which are now crystal clear;
but the touch control issue persists. I've been reading about it online; and there is no end
to DIY methods of how to fix it; but I'm wondering if voice control might be the solution;
since I'm really ONLY interested in using it to take photographs.
Any help is appreciated.
...... john

 

[scifan57]

The touchscreen problem in a well known issue and is caused by a failed connection between the touchIC chip and the logic board. The only way to repair it is to re-solder the connections to the logic board, which requires an expertise in board level repairs.
Voice control isn’t an option because you’d still need the touchscreen to set it up.
BTW, the touchscreen issue will only get worse until the screen is permanently non- responsive.

Everything You Need to Know About iPhone Touch Disease

If your iPhone 6 Plus is flickering or not responding correctly, you may have iPhone Touch Disease. Learn what it is and what to do about it.

www.lifewire.com

 

[carolineM]

Hi,
I bought an iPhone 6 from a friend, which the people here helped me to reset.
Before resetting I had two problems: the photographs were fuzzy and the touch control
was intermittently not working. Resetting fixed the fuzzy photographs (Thanks); which are now crystal clear;
but the touch control issue persists. I've been reading about it online; and there is no end
to DIY methods of how to fix it; but I'm wondering if voice control might be the solution;
since I'm really ONLY interested in using it to take photographs.
Any help is appreciated.
...... john

You can use either of the volume buttons to take a photo.

 

[shinnen]

The touchscreen problem in a well known issue and is caused by a failed connection between the touchIC chip and the logic board. The only way to repair it is to re-solder the connections to the logic board, which requires an expertise in board level repairs.
Voice control isn’t an option because you’d still need the touchscreen to set it up.
BTW, the touchscreen issue will only get worse until the screen is permanently non- responsive.

Everything You Need to Know About iPhone Touch Disease

If your iPhone 6 Plus is flickering or not responding correctly, you may have iPhone Touch Disease. Learn what it is and what to do about it.

www.lifewire.com

Hi scifan,
I'm not willing to shell out the money to repair it; so I guess it destined for
the recycling bin.
I do have use of the screen, much of the time, for now; so I could probably manage
setting it up. Will that help me to take photos when it's not working?
..... john

 

[shinnen]

You can use either of the volume buttons to take a photo.

Hi caroline,
Do I have to set that up, so it will take photos with the volume buttons?
That would solve the screen freeze problem temporarily.
Of course, I would still have to open the camera app and instruct the phone
to 'allow' Windows to access the phones DCIM folders.
What do you think?
..... john

 

[scifan57]

The problem is that to open the camera app you need a touchscreen that works. If the touch screen won’t work you can’t do anything that requires interaction with the touch screen.

 

[shinnen]

The problem is that to open the camera app you need a touchscreen that works. If the touch screen won’t work you can’t do anything that requires interaction with the touch screen.

Ah, I was afraid of that. So there's no way of opening the camera app using one of the other buttons,
or voice control, or .... ?
...... john

 

[scifan57]

Do you live close enough to an Apple Store to visit the Genius Bar? Diagnostics on the iPhone are free. They’ll tell you exactly what the problem is. If you go, book an appointment online ahead of time.

 

[carolineM]

Hi caroline,
Do I have to set that up, so it will take photos with the volume buttons?
That would solve the screen freeze problem temporarily.
Of course, I would still have to open the camera app and instruct the phone
to 'allow' Windows to access the phones DCIM folders.
What do you think?
..... john

No, you don’t have to set anything up to use the volume buttons to take photo. I often use them when taking pictures in landscape mode. To allow Windows to access the photos is doable, but i believe compatibility between different photo formats can be a problem.

 

[scifan57]

Voice control might work, if you set it up while the touch screen is working. TouchID would unlock the iPhone but you’re periodically asked to use your password. If the touch screen isn’t working, you can’t enter the password.

 

[carolineM]

Ah, I was afraid of that. So there's no way of opening the camera app using one of the other buttons,
or voice control, or .... ?
...... john

 

[carolineM]

I know you touchscreen isn’t working properly. Have you tried swiping left on the closed screen (as opposed to going to the camera App)? It is a quick way access the camera.

 

[shinnen]

The problem is that to open the camera app you need a touchscreen that works. If the touch screen won’t work you can’t do anything that requires interaction with the touch screen.

Do you live close enough to an Apple Store to visit the Genius Bar? Diagnostics on the iPhone are free. They’ll tell you exactly what the problem is. If you go, book an appointment online ahead of time.

Hi,
Yes, I do live close to an Apple store. Good idea.
Thanks,
... john

 

[shinnen]

No, you don’t have to set anything up to use the volume buttons to take photo. I often use them when taking pictures in landscape mode. To allow Windows to access the photos is doable, but i believe compatibility between different photo formats can be a problem.

OK, I'll try the volume buttons. Of course manual focussing is out of the question if the screen is responding.
I'm not sure what you mean by "compatibility between different photo formats" I only use jpg.
Is there a setting for allowing Windows to automatically access the phone's DCIM folder?
.... john

 

[shinnen]

I know you touchscreen isn’t working properly. Have you tried swiping left on the closed screen (as opposed to going to the camera App)? It is a quick way access the camera.

Hi,
Well, the touch screen is working right now. It only fails ocassionally.
I tried the Volume buttons, and they do indeed take photos; and yes swiping left does open the camera app. I didn't know that.
I'll see if the swipe method works when the screen isn't working.
Thanks for this.
.... john