Hi Everyone Sure hope someone can help, although my phone can connect to at least two routers (home and work), for some reason it cant pick up the internet (shows no bars), its was fine until Christmas and possibly happened when I was setting my wife's SE that I bought her for a present. I assume I have thrown a switch somewhere in the phone to cause the problem. I did a complete erase and reset phone to factory and could see internet bars whilst it was loading but as soon as I ran the backup from icloud ......then bars disappeared again. Anyone any thoughts? Tks Brett.