Hi all,
I have had my iphone 4 since they came out and have loved it until about 4 months ago when it started palying up.
The problem is that if I try to look at my contacts from the home screen icon all I get is a white screen (not fully white as the normal search bar is there and the other usual stuff at the top) this screen stays on for about a minute the returns to home screen. If I try to send a new text I cannot add a contact as it just locks out, again for about a minute then back to home screen. I should mention that if I recieve a call or text the phone will display who it is from so the contacts are actually on the phone. The last problem is that if I try to make a call using the phone icon I get the same white screen. Basically I cannot make any phone calls and can only send texts to people I have received them from.
I have had 3 new phones from O2 and have spoken to the apple people several times. I have factory reset the phone several times. I have not restored any backups. I have opened a new itunes account on another machine and done the reset from there but nothing seems to last, it works for about a week then the symptom returns.
Please help as I cannot get any help from O2 or Apple and if I cant solve this soon I will have to defect and get a phone that actually works.
S.
I have had my iphone 4 since they came out and have loved it until about 4 months ago when it started palying up.
The problem is that if I try to look at my contacts from the home screen icon all I get is a white screen (not fully white as the normal search bar is there and the other usual stuff at the top) this screen stays on for about a minute the returns to home screen. If I try to send a new text I cannot add a contact as it just locks out, again for about a minute then back to home screen. I should mention that if I recieve a call or text the phone will display who it is from so the contacts are actually on the phone. The last problem is that if I try to make a call using the phone icon I get the same white screen. Basically I cannot make any phone calls and can only send texts to people I have received them from.
I have had 3 new phones from O2 and have spoken to the apple people several times. I have factory reset the phone several times. I have not restored any backups. I have opened a new itunes account on another machine and done the reset from there but nothing seems to last, it works for about a week then the symptom returns.
Please help as I cannot get any help from O2 or Apple and if I cant solve this soon I will have to defect and get a phone that actually works.
S.
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