No internet connection

Discussion in 'iPhone 4S' started by Baza, Jun 3, 2015.

  1. Baza

    Baza New Member

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    Hi all,its me again,i have an Iphone 4s,with an o2 contract,
    now the phone works fine,on WIFI,in the house,and out shopping,
    but it seems,when i switch the WIFI off,it wont pick up my o2 package
    data,and the signal is very weak,
    Please help an old bugga once again,,,Cheers Baza
     
  2. J. A.

    J. A. Super Moderator Staff Member

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    Take a look at your settings: Settings (app) - Cellular. Is Cellular Data enabled?

    A few suggestions to solve your problem:
    Restart your iPhone.
    Make sure it's software is up to date. For the 4s, it's iOS 8.3.
    Maybe there's an update for your carrier settings.
    Remove the SIM card and insert it again.
    And:
    Contact your carrier, to verify that your account is active.

    Hope that helps.
     
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  3. Baza

    Baza New Member

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    Hi thanks for your reply,o dont have Cellular.on my phone,
    dyou mean mobile of which i have both on green,software up
    to date 8.3,going to remove sim card now.Hope my a/c is active
    as there taking my money lol
    Just taken sim out,no change,on the very top of phone it reads
    o2-uk 3G
    But still no internet Connection ;-(
     
    Last edited: Jun 3, 2015
  4. J. A.

    J. A. Super Moderator Staff Member

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    Maybe you have to check your network settings. If your carrier has a homepage, you might find them there. Otherwise contact the carrier to get the correct settings.
     
  5. Poisonivy

    Poisonivy Administrator Staff Member

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    Hi Baza,
    I see you're in UK, yes Cellular Data is what we have in our iPhone as Mobile Data.
     
  6. Baza

    Baza New Member

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    Cheers folks i'll check out carrier in the morning.
    Thanks also PI,i need all the help i can get
    Cheers Baza
     
  7. Poisonivy

    Poisonivy Administrator Staff Member

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    You're welcome Baza.
     
  8. Baza

    Baza New Member

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    Hi i got onto the 02 forum and this was there reply,and its worked a treat,,
    Text ACTIVE to 2020 and save the settings sent. More often than not , people change phone and are on the wrong data bolt on. Check you are on idata in my O2.
    Thanks again fellas,take care all,,,Baza
     
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  9. J. A.

    J. A. Super Moderator Staff Member

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    I'm glad it's working. :)
     
  10. edileine_1803

    edileine_1803 New Member

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    eu wuero


    Enviado do meu iPhone usando Tapatalk
     
  11. Baza

    Baza New Member

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    Blimey,Well i never lol ,,,only jokin ;)
     

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