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iphone 5s gets message that it is not connected to internet

daphne_d

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Goog Day ... I am trying to update to the latest ios, and keep getting a message that the phone is no longer connected to the internet, and it can't download. I have tried plugging into an outlet, connecting to computer and also connecting to itunes. I can access the internet, and the settings say I have connection.
 
At this moment, iOS 9.3 is not available for the iPhone 5s. For some older devices, a problem appeared after the update, so Apple stopped signing the software. They are working at a fix, and a new version of 9.3. Actually, the new version is already available for the iPad 2, but not for other iDevices.

It's possible that this is the reason for your problem.
 
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