I am trying to restore my brothers phone, and decided to reset and erase all settings. He has an iPhone 4 32GB, I can't do the home/sleep and wake button thing, as the wake button doesnt work, all it has been on for the last hour and a half is a circle thing going around, how long should it take to do? - he also jailbroke it. Could you give me advise on how long I should be waiting? does it matter that its jail broken, or is that playing a part? thanks in advance for any help or advise.