Face ID loggin problem

Discussion in 'iPhone 11 Pro' started by novx, May 23, 2020.

  1. novx

    novx New Member

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    Having trouble signing in with Faceid. Tried to disable and enable but get this error message when activated.

    Does anyone have a solution?
     

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  2. J. A.

    J. A. Super Moderator Staff Member

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    Welcome to iPhone Forums!

    I’ve removed your other threads identical to this one. Please keep the discussion to your problem to this thread only. It will more likely help solve your issue.

    You might try this:
    If you haven’t done that before, restart your iPhone.
    Make sure neither notch nor your face are covered.
    The latest iOS version for your device is 13.5. If you haven’t done it yet, update to this software version. If might help with your problem.
     
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  3. scifan57

    scifan57 Super Moderator Staff Member

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    Your second screenshot said you could try setting up Face ID when your iPhone warmed up. Was your iPhone quite cold when you were trying to set up Face ID?
     
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