Hi, I know that it would be better if my friend logged in and communicated herself but somehow the idea intimidates her. All I can report for her is that she connects her Cassio camera to her Apple computer where an App called iphone is supposed to download photos from the camera. After the USB connection is amde to the camera and the computer, she turns on the camera and the computer. The photos from the camera shuld appear, but they do not. So she goes to (I think) Applications and double-clicks on iPhone, but it does not open.
Not being familar with her Apple computer or iPhone I am not much help but am trying to get information for her. At the moment I am wondering whether the iPhone App is still installed on her Apple computer, but I do not know where to go on an Apple computer to see a list of installed progarms?