Volume compared to 7 plus

[allan473]

i just bought a 7 plus and gave my 6s plus to my wife. The volume for phone call (listening) is much lower on the 6s plus. I have volume up all the way and neither has a case on it (just for the test.)

Is this normal? Is there something I could do?

 

[scifan57]

Have you Tried changing the volume while actually on a call? This is the only time when you can adjust the volume of an incoming call.

 

[allan473]

Thanks a lot - worked perfectly.

 

[scifan57]

Thanks a lot - worked perfectly.

You're welcome. I'm glad I could help.