Vibrate on iphone11

Having problems with a iPhone 11 vibrate setup.Cant get the vibrate to function at all.
Tried all sorts of different setups under settings with no luck.
As with the iPhone six & 7 the vibrate was good if it was in my pocket and a call or message came through I would it with the vibrate.
But with iphone11 completely useless.
Does anyone here have similar situation?.
I wold be glad for some info to. see if apple has done away with the vibrate or do I have a faulty iPhone?
It’s all about the vibrate setup I have tried all sorts of methods,followed a lots of advice on line forums with no luck. Sometimes when I pick up the phone it feels as there is something rattling inside at the bottom end of the phone.

Apart from that everything else is working.

Would it be worth trying a reinstall?

Have you had any other people with this issue.

I know that it’s not a major problem. But it should be working.

Thanks David

 

Nobody
Many thanks to all who read my posing.
David

 

Is this a second hand phone? You shouldn’t hear any rattling. That suggests it may have suffered a fall or other damage.

 

Thanks for reply. The phone is brand new last august from apple.
I can't get hold of apple sent messages, but due to the Covid-19 nobody replies.
Thanks.

 

Use the Apple Support app, it’s a separate one available in the App Store. You can start the service request there. And if you have AppleCare+ it should still be active, call the Apple help line or have them call you.

 

Thankyou Will do