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syncing iphone 4 with itunes on windows 10

slideroni

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Nov 14, 2017
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When I try to sync, I get a message that the device is disconnected or not responding. New laptop, just downloaded iTunes, so that should all be up to date. Please give me a hint.
 
Have you tried the other USB ports on your computer or tried a different cable?
 
Have you tried the other USB ports on your computer or tried a different cable?
Yes, 2 cords, three ports. I get the message, then a window that says copying, but it never progresses. Thanks.
 
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