No volume need help

[bloombloom88]

I'm running iOS 8.1.3 on my 6 plus and have had no major issues until this morning. I no longer have any volume at all. No keyboard click no message tone or ringer.. This is getting very annoying, I'm assuming this is a software issue? Does anybody know how to fix this? I have done multiple hard restarts holding the home and sleep button but with no change, as well as closing out background apps


Sent from my iPhone using Tapatalk

 

[J. A.]

Did you mute your device? Check the switch - if the red part is visible, sound is turned off.

 

[bloombloom88]

Forgot about that, no it is not on mute


Sent from my iPhone using Tapatalk

 

[J. A.]

In Settings - Sounds: enable "Change with Buttons".

In Settings - Music: slide to maximum volume in Volume Limit.

 

[bloombloom88]

Change with buttons is on and I've never had the volume limit enabled in music


Sent from my iPhone using Tapatalk

 

[J. A.]

Is "Do Not Disturb" enabled? Are just system sounds disabled, or is it impossible to listen to music as well?

 

[bloombloom88]

Do not disturbed is not on, I have no sounds whatsoever unless I have headphones plugged in, then all sounds work via headphones


Sent from my iPhone using Tapatalk

 

[J. A.]

Look at your headphone jack. Maybe there's some debris. If so, try removing it cautiously.

If you don't find anything there, try this:
Insert the headphones once or twice, play some music, then stop it and remove the headphones.

 

[bloombloom88]

Jack is clear and plugging in the headphones didn't change anything


Sent from my iPhone using Tapatalk

 

[J. A.]

A few more things:
Look at the lightning connector, make sure it's clean.

Restart your iPhone.

Make sure sound is not completely turned off: increase the volume using the Volume buttons.

If this doesn't help, there's nothing else left to do but restore your iPhone using iTunes on your computer.

 

[bloombloom88]

All connectors are clean and volume is up using buttons, it says headphones when I do so. Guess I'll restore, I appreciate your help


Sent from my iPhone using Tapatalk

 

[J. A.]

All connectors are clean and volume is up using buttons, it says headphones when I do so. Guess I'll restore, I appreciate your help


Sent from my iPhone using Tapatalk

It shouldn't say headphones when you turn up or down the volume.

 

[bloombloom88]

I know it shouldn't, I figured it's a software bug that hasn't been sorted out yet


Sent from my iPhone using Tapatalk

 

[J. A.]

If possible, take a can of compressed air and blow it into the headphone jack.

Insert the headphones completely. Remove them. Do this for seven or eight times.

Afaik that's not a software glitch. It rather is a hardware bug. The sensor in your jack thinks the headphones are still attached. I'm in doubt that restoring will help in your case.

 

[bloombloom88]

I've done this several times now with no change. I got my phone in November and did not get Apple care. Will they cover this?


Sent from my iPhone using Tapatalk