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New to the discussion- iPhone 3GS issues

sasha07hd

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Apr 13, 2012
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Im new to using forums, but since I was unable to get help from Apple, I'd figured I need to educate myself on my devices. I have an iPhone 3GS, Classic iPod and itunes account. I'm very much a novice but want to learn more. My issue this time was that when I tried to update my iPhone to IOS 5.0, it wouldn't reload my backup. After 2 1/2 hours with 2 Apple reps the best we could do was copy my backup to my PC and initialize my phone as brand new with nothing on it. Then I was told to try and find an outside program to get my info back, but they were not allowed to tell me where to look or what to look for. So allegedly my photos and contacts are still on my PC. Looking for suggestions.
Thanks
 

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