Iphone icloud password lost

Discussion in 'iPhone 7' started by deannortman, Aug 6, 2017.

  1. deannortman

    deannortman New Member

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    Sorry if this topic already posted before. I don't know where else to turn to. My boss got an iphone 7 which he wishes to sell off or give to his niece to use. Unfortunately, he forgotten which email he used for the icloud and don't even recall the password.

    Previously he had an iphone 6 as well but the problem was just passcode lock which I could clear with the help from your posts.

    But for iphone 7, if forgotten icloud email or password no other way?
     
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  2. JandN2639

    JandN2639 Active Member

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    He doesn't know his Apple ID? That would be the place to start.
     
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  3. J. A.

    J. A. Super Moderator Staff Member

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  4. deannortman

    deannortman New Member

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    Yeah, that's the thing.. he like simply register and never remembers it. And now ask me to solve it... sigh.. no other way to crack it right? Gonna just be an expensive brick left....
     
  5. J. A.

    J. A. Super Moderator Staff Member

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    What about contacting Apple?
     
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  6. JandN2639

    JandN2639 Active Member

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    If a person doesn't bother remembering login information, (s)he leaves the door wide open to all sorts of hackers and malware. You may want to point that out, with articles from CNET, PCWorld, MacWorld, and similar sources.
     
  7. scifan57

    scifan57 Super Moderator Staff Member

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    A hacker is not going to be able to get past iCloud Activation Lock to compromise an iPhone. They can’t even get passed the regular password lock on an iPhone.
     
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  8. Ledsteplin

    Ledsteplin Well-Known Member

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    How many email addresses does he have? One of them has to work. If one does work, Apple should be able to help sort it out.
     
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  9. deannortman

    deannortman New Member

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    Apple couldn't help without providing a proof of purchase receipt.
     
  10. JandN2639

    JandN2639 Active Member

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    I'm referring to the fact that most likely, this individual is not managing personal logins, etc. at all and is therefore at risk.
     
  11. JandN2639

    JandN2639 Active Member

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    And if the individual doesn't have a receipt, I can't help wondering whether the request is even legitimate. Just saying.
     
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  12. scifan57

    scifan57 Super Moderator Staff Member

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    Unfortunately, not everybody saves their receipts.

    Unless we have evidence to the contrary, we have to assume that a member's post is legitimate.
     
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  13. JandN2639

    JandN2639 Active Member

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    Since this is the poster's boss, that information made me suspicious of the boss, not the poster.
     
  14. deannortman

    deannortman New Member

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    Sorry if all feel that way. I'm just at helping hand to find out how to solve this problem that my boss is facing. Besides that been told that his friend went to this website called officialiphoneunlock.co.uk and bought the service to help unlock the phone.

    But end result report from the website technician is that still unable to unlock and cannot even perform a "so called" refund guarantee saying that the phone could possibly be stolen or nees the proof receipt of the purchased device.

    Anyway, I really appreciate all of your thoughts and contribution to this matter. I just told the boss that I do not know how to resolve the matter unless he either produce the purchase receipt or remember his own email and password.
     
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  15. 933

    933 Well-Known Member

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    If he can just remember his email address that he used to make his Apple ID. Tell him to check his emails and see if any are from Apple from when about the time he got the phone, if that is possible, which I am sure it is. Might take some digging, but you should be able to find something in his emails that show what email address he used. If he used one of his possible many email addresses. Anything is possible with some hard work and persistence. Hope you are able to crack the case and get your boss up and running again with his iPhone. Hope this info may help. Good luck!!!
     
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