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iphone 6 bluetooth range

Sister

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my iPhone started having an issue a few weeks back, where the bluetooth won't work unless it was sitting directly next to the device it was paired to. I started noticing the problem when I had my phone playing music through my vehicle and any time I moved the phone away from the stereo, lets say to my lap, the music would cut in and out.

I originally thought it was due to the 4G network, but realized it still does it when I am on a strong wifi single as well.

I have tried pairing my phone to many different devices and they pair together just fine, the issue only happens when I move the phone away from the paired device. No matter the device. The Bluetooth connection remains connected when this happens.
It also does this if I multitask on the phone while connected to bluetooth

I had ios 10.2 when this started and had it for quite a while, so I was hoping that when I updated to 10.3.1 the issue would be fixed.. alas...NOPE!!!

Any idea? I have already followed the instructions I found here of restarting my phone.
 

zstairlessone

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Are there any other Bluetooth devices in the area? If so try turning those radios off to see if it is an interference issue.

It may be a problem with the internal BT antenna or connection to the antenna or the phone case depending on your case.
 
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Sister

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Are there any other Bluetooth devices in the area? If so try turning those radios off to see if it is an interference issue.

It may be a problem with the internal BT antenna or connection to the antenna or the phone case depending on your case.
Ok so I tried all of this and it still does not work unless the phone is directly next to the device ... if I move my phone away at all it cuts out. This does not happen when I am using the hands free feature for the phone however.
 

brixtonboy

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Oops then zstairlessone was may be correct the Bluetooth antenna could well be damaged and in need of replacement. Only cost €2000,00 at any Apple Store
Joking
 

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