What's new

iphone 4 keeps going "dead"

shirleyj62

New Member
Joined
Oct 7, 2012
Messages
1
Reaction score
0
I have an Iphone 4 which is about a year and half old. It was working flawlessly up untll a month ago. Even though I had about 85% battery charge, the phone went dead. When I tried to do a soft boot to bring it back up, I got the Itunes icon. I ended up having to restore to factory defaults.

Since that time, the phone goes "dead" at least once a week. Sometimes the soft boot works, other times I have to restore to factory defaults.

Prior to a month ago, it worked flawlessly. Now I don't feel I can trust it.

The first time it required that I restore to factory default, it forced me to upgrade to version 6.0. It had been at 5.x prior to this.

Anyone else have this experience and if so, what did you do to correct it?

I don't want to buy another phone only after a year and a half.

Help!

Shirley
 
Welcome to the forum..

If you have restored the iPhone firmware and is still faulty...maybe there is an issue with the battery...? possible replacement required..?
 
Welcome to the Forum!! So glad that you joined us and hope that you gain a lot of good info here.

We recommend that you also familiarize yourself with our Forum Rules.
http://www.iphoneforums.net/forum/f...um-rules-please-read-respect-our-rules-30950/
http://www.iphoneforums.net/forum/n...-member-read-before-starting-new-thread-3980/

Also, please see the manual download for ios 6 guideline book for the iPhone:*iTunes - Books - iPhone User Guide For iOS 6 by Apple Inc.

Remember that using the Search Function may help you find answers to many of your questions that others have asked before, but feel free to start a thread if you can't find what you are looking for.

Enjoy and Best Wishes!
 
Top