How to clear voicemail notifications?

Discussion in 'iPhone 7 Plus' started by kmtech, Nov 24, 2019.

  1. kmtech

    kmtech New Member

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    Hello all,

    I have never had this problem before. Normally I get a missed call notification and also a voicemail notification. Once I call voicemail and listen to the message the notifications go away.

    I had a missed call on Friday and since then I have 2 notifications showing on the phone icon and also on the voicemail icon. I’ve listened to voicemail and there are no messages but these two icons won’t go away. Is there a way of clearing this? I’ve tried turning off and on.
     
  2. scifan57

    scifan57 Super Moderator Staff Member

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    Does force closing the phone app do anything?
     
  3. kmtech

    kmtech New Member

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    Hi how can I do this?

    I’ve found that if I go into notifications and turn off badge in the phone app it goes. But I don’t want to change any settings which were ok previously.
     
  4. scifan57

    scifan57 Super Moderator Staff Member

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    Double click on the home button to bring up the app switcher, then swipe up on the phone app to delete it from the app switcher. Click the home button again to exit the app switcher and see if the notification bubble still shows on the phone app icon.
     
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  5. kmtech

    kmtech New Member

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    Sadly this didn’t help.
     
  6. 933

    933 Well-Known Member

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    Go to the missed numbers and delete them by swiping them to the left. If you need to remember the numbers, save them then delete them from the call log by swiping them to the left and then hit delete. This will clear the icon for sure. Before you do any of this above, try going to just the missed call log page and see if the icons disappear then. If not, then perform the above I’ve mentioned.
     
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  7. kmtech

    kmtech New Member

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    Hi - already done. There are no missed calls but there is still a 2 notification on the phone icon.
     
  8. 933

    933 Well-Known Member

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    Have you tried a hard reset of the phone and/or go into settings and under “General”, “Reset”, go to “reset network settings”, and let the phone do its thing. It won’t affect any other setting you have and it won’t erase the phone. This may do it. If it doesn’t, then try a hard reset of the phone by holding volume down button and the power button until the Apple logo appears. This will hard reset the phone. No settings will be lost or changed by doing this. Hope you get it resolved.
     
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  9. carolineM

    carolineM Well-Known Member

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    Just a suggestion. - it might get things moving. Could you use another phone to call yours and leave a message. Then delete that. At worst, you will have 3 in your badge, but hopefully all three will be gone.
     
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