Help with new 7 plus - my music is gone!

Discussion in 'iPhone 7' started by steelerdude1, Oct 2, 2016.

  1. steelerdude1

    steelerdude1 Member

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    I'm not sure whether this is a window's 10 issues or or what is going on. I backed up my 6 to my itunes prior to restoring my new 7 from back up. 75% of my music is gone from both my itunes and my phone.

    I still have everything on my iPad. is there a way for me to dump all of my music and play lists to either my new phone or to my PC?

    I have found many things on the net on people loosing their music library's with Windows 10.
     
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  2. KevinJS

    KevinJS Super Moderator Staff Member

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    Try backing up the 6 again, this time using an encrypted backup. Then restore the 7 from the new backup.

    DON'T forget the password for the encrypted backup. You will cry if you do. Trust me on that.
     
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  3. steelerdude1

    steelerdude1 Member

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    too late, already wiped the 6
     
  4. KevinJS

    KevinJS Super Moderator Staff Member

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    Try an encrypted backup of the iPad and restore from that.
     
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  5. steelerdude1

    steelerdude1 Member

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    Couldn't do that either. Just my luck, I encrypted it at some point and don't know the password.

    Ended up just pulling all of my music file back in from my hard drive. - Still not sure I have everything, but I have some music on my phone now. I will tell everyone and anyone who is willing to listen to not upgrade to windows 10 - Way more problems than its worth.

    next laptop will be a macbook.

    Now my next question. . . where did the settings go to sync your contacts with outlook. the new itunes is not as user friendly as it used to be.
     
  6. beniboby

    beniboby New Member

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    Not so long ago, I read the info about special apps for iPhone, which can recover the lost data.. even if they were lost for different reasons.
     

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