Health Data not working

Discussion in 'iPhone 5' started by mao_mao, Jan 20, 2016.

  1. mao_mao

    mao_mao New Member

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    I bought a "new" iPhone 5 Sunday to replace my 6 that grew legs last week. I realized this evening that the Health Data's tracking is blank. No miles, no steps, no flights of stairs. Any troubleshooting ideas? What else should I suspect is not working? I use this feature constantly.

    The phone is running on iOS 9.0.1.
     
    Last edited: Jan 20, 2016
  2. J. A.

    J. A. Super Moderator Staff Member

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    Go to the Health app, open the Health Data tab, go to Fitness, and make sure "Show on Dashboard" is enabled in Steps, Walking + Running Distance, ...
    If they are, and your Dashboard still doesn't show anything, disable and enable them again. If that doesn't help, restart your iPhone: turn it off and on again.
     
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  3. bear7962

    bear7962 Well-Known Member

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    As per the Apple site:

    • To use the Steps feature, you'll need an iPhone 5s or later

     
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