Hi all. I've just bought a new iPhone 5 s and have been out and about using the camera. So I've been trying to download my pics to my Laptop running Windows 10. However when I connect my phone to to my laptop I cannot 'see' to phone on the laptop. iTunes loads up fine but when I look in File Explorer or Windows Live Photo Gallery my iPhone is simply not there. No amount of connecting and disconnecting makes any difference. I've worked around the problem using icloud but I'd really like to simply plug my phone into my computer and see me pictures. And clues guys? Any help would be really appreciated.