Ran across this on Best Buy's site:
Please note that effective immediately Best Buy® will no longer be accepting pre-orders for any models of the iPhone 4.
If you have an existing pre-order, it will still be valid. We have stopped all pre-orders due to the demand and inventory concerns. Still, proper expectations need to be set. A pre-order does not guarantee a phone on launch day and this is clearly stated on all pre-order flyers and documentation. It is simply a way of queuing our inventory whenever the store gets their quantities of iPhone 4 inventory. If your place in the pre-order queue is higher than the inventory received for launch, your pre-order will roll over to the second shipment and so on.
That being said, if you pre-ordered early you have a fairly strong chance of getting the phone on launch day. You will hear from the store a few days before launch to schedule an appointment. We will have a better understanding of what inventory we can expect to receive from Apple for launch day around the 22nd or 23rd. So, I encourage everyone to wait until you hear from your store before making assumptions.
This launch is big, to say the least. Every place that sells the iPhone 4 will probably be experiencing the highest demand for any phone release ever. We can only sell what we are given by Apple. I hope it goes without saying that we will do absolutely everything we, as a retailer, can to meet demand. But, the fact of the matter is it will probably be completely out of our control when it comes to inventory constraints.
Is Best Buy® still launching the iPhone 4 on launch day, June 24th, 2010?
Yes. At this time we have not received any notice from Apple of a change in launch date.
Does pre-ordering the iPhone 4 at Best Buy® guarantee me a phone on launch day, June 24th, 2010?
No. However, we do fulfill pre-order in the order they were placed.
Will Best Buy® take pre-orders for the iPhone 4?
Yes, but only for the iPhone 4 16GB Black (SKU: 1038865) and iPhone 4 32GB Black (SKU: 1039188). UPDATE: Effective immediately Best Buy® will no longer be accepting pre-orders for the iPhone 4.
Will Best Buy® take pre-orders for the white iPhone 4?
No. We have stopped taking pre-orders for the iPhone 4 16GB White (SKU: 1039203) and iPhone 4 32GB White (SKU: 1049294). We stopped taking pre-orders for the white iPhone 4 after Apple stopped taking pre-orders to prevent customer disappointment if inventory is not available.
What if I already pre-ordered either the white iPhone 4 or black iPhone 4 at Best Buy®?
If you have already pre-ordered either the iPhone 4 16GB White (SKU: 1039203), iPhone 4 32GB White (SKU: 1049294), iPhone 4 16GB Black (SKU:1038865) or iPhone 4 32GB Black (SKU: 1039188) then your pre-order is still valid. You will receive your phone once the store receives the product from Apple. This may or may not be on launch day, June 24th, 2010.
If I pre-ordered the iPhone 4 at Best Buy®, will I get it on launch day, June 24th, 2010?
This is not guaranteed and is completely dependent on how many the store receives from Apple. Any inventory received will be used to fulfill outstanding pre-orders in the order they were placed. For example, if the store has twenty pre-orders on launch day but only received fifteen phones from Apple, then the first fifteen pre-orders should receive their phone on launch day.
Will Best Buy® receive inventory of the white iPhone 4 on launch day, June 24th, 2010?
This is not guaranteed and is completely dependent on when the product is received from Apple. While we have ordered all versions of the iPhone 4 from Apple, we can only sell what we are provided with.
When will Best Buy® start taking pre-orders for the iPhone 4?
Tuesday, June 15th, 2010. UPDATE: Effective immediately Best Buy® will no longer be accepting pre-orders for the iPhone 4.
When will Best Buy® stop taking pre-orders for the iPhone 4?
The pre-order offer is currently scheduled to expire on June 23rd, 2010. However, the expiration date is subject to change without notice. UPDATE: Effective immediately Best Buy® will no longer be accepting pre-orders for the iPhone 4.
Does Best Buy® have a limit on how many pre-orders or iPhone 4 purchases each customer can have?
Yes, limit one (1) phone per customer.
What if my iPhone 4 pre-order at Best Buy® was already placed for more than one (1) phone?
The pre-order will still be valid.
Is there a charge to pre-order the iPhone 4 at Best Buy®?
A $50 deposit will be applied toward a $50 Best Buy® gift card. There is no fee for the pre-order itself.
Does Best Buy® require me to use the Best Buy® gift card, purchased at time of pre-order, towards the actual iPhone 4 purchase?
No, the gift card sold to pre-order your iPhone 4 may be used towards any purchase at a US Best Buy® store or on BestBuy.com and does not need to be used at the time the iPhone 4 is purchased. The customer does not need to present the $50 gift card at point of sale to purchase the iPhone 4.
What is the price of the iPhone 4 at Best Buy® with a new 2-year activation or fully qualified upgrade?
$199.99 for 16GB Black (SKU: 1049078), $299.99 for 32GB Black (SKU: 1049087), $199.99 for 16GB White (SKU: 1049236), $299.99 for 32GB White (SKU: 1049245).
What is the regular price of the iPhone 4 at Best Buy®?
$599.99 for 16GB Black (SKU: 1049078), $699.99 for 32GB Black (SKU: 1049087), $599.99 for 16GB White (SKU: 1049236), $699.99 for 32GB White (SKU: 1049245).
Will Best Buy® allow me to switch which particular iPhone 4 my pre-order is for?
Yes, assuming the pre-order is still open and not expired. Please bring your pre-order receipt into the store your pre-order was made at for further assistance.
Please note that effective immediately Best Buy® will no longer be accepting pre-orders for any models of the iPhone 4.
If you have an existing pre-order, it will still be valid. We have stopped all pre-orders due to the demand and inventory concerns. Still, proper expectations need to be set. A pre-order does not guarantee a phone on launch day and this is clearly stated on all pre-order flyers and documentation. It is simply a way of queuing our inventory whenever the store gets their quantities of iPhone 4 inventory. If your place in the pre-order queue is higher than the inventory received for launch, your pre-order will roll over to the second shipment and so on.
That being said, if you pre-ordered early you have a fairly strong chance of getting the phone on launch day. You will hear from the store a few days before launch to schedule an appointment. We will have a better understanding of what inventory we can expect to receive from Apple for launch day around the 22nd or 23rd. So, I encourage everyone to wait until you hear from your store before making assumptions.
This launch is big, to say the least. Every place that sells the iPhone 4 will probably be experiencing the highest demand for any phone release ever. We can only sell what we are given by Apple. I hope it goes without saying that we will do absolutely everything we, as a retailer, can to meet demand. But, the fact of the matter is it will probably be completely out of our control when it comes to inventory constraints.
Is Best Buy® still launching the iPhone 4 on launch day, June 24th, 2010?
Yes. At this time we have not received any notice from Apple of a change in launch date.
Does pre-ordering the iPhone 4 at Best Buy® guarantee me a phone on launch day, June 24th, 2010?
No. However, we do fulfill pre-order in the order they were placed.
Will Best Buy® take pre-orders for the iPhone 4?
Yes, but only for the iPhone 4 16GB Black (SKU: 1038865) and iPhone 4 32GB Black (SKU: 1039188). UPDATE: Effective immediately Best Buy® will no longer be accepting pre-orders for the iPhone 4.
Will Best Buy® take pre-orders for the white iPhone 4?
No. We have stopped taking pre-orders for the iPhone 4 16GB White (SKU: 1039203) and iPhone 4 32GB White (SKU: 1049294). We stopped taking pre-orders for the white iPhone 4 after Apple stopped taking pre-orders to prevent customer disappointment if inventory is not available.
What if I already pre-ordered either the white iPhone 4 or black iPhone 4 at Best Buy®?
If you have already pre-ordered either the iPhone 4 16GB White (SKU: 1039203), iPhone 4 32GB White (SKU: 1049294), iPhone 4 16GB Black (SKU:1038865) or iPhone 4 32GB Black (SKU: 1039188) then your pre-order is still valid. You will receive your phone once the store receives the product from Apple. This may or may not be on launch day, June 24th, 2010.
If I pre-ordered the iPhone 4 at Best Buy®, will I get it on launch day, June 24th, 2010?
This is not guaranteed and is completely dependent on how many the store receives from Apple. Any inventory received will be used to fulfill outstanding pre-orders in the order they were placed. For example, if the store has twenty pre-orders on launch day but only received fifteen phones from Apple, then the first fifteen pre-orders should receive their phone on launch day.
Will Best Buy® receive inventory of the white iPhone 4 on launch day, June 24th, 2010?
This is not guaranteed and is completely dependent on when the product is received from Apple. While we have ordered all versions of the iPhone 4 from Apple, we can only sell what we are provided with.
When will Best Buy® start taking pre-orders for the iPhone 4?
Tuesday, June 15th, 2010. UPDATE: Effective immediately Best Buy® will no longer be accepting pre-orders for the iPhone 4.
When will Best Buy® stop taking pre-orders for the iPhone 4?
The pre-order offer is currently scheduled to expire on June 23rd, 2010. However, the expiration date is subject to change without notice. UPDATE: Effective immediately Best Buy® will no longer be accepting pre-orders for the iPhone 4.
Does Best Buy® have a limit on how many pre-orders or iPhone 4 purchases each customer can have?
Yes, limit one (1) phone per customer.
What if my iPhone 4 pre-order at Best Buy® was already placed for more than one (1) phone?
The pre-order will still be valid.
Is there a charge to pre-order the iPhone 4 at Best Buy®?
A $50 deposit will be applied toward a $50 Best Buy® gift card. There is no fee for the pre-order itself.
Does Best Buy® require me to use the Best Buy® gift card, purchased at time of pre-order, towards the actual iPhone 4 purchase?
No, the gift card sold to pre-order your iPhone 4 may be used towards any purchase at a US Best Buy® store or on BestBuy.com and does not need to be used at the time the iPhone 4 is purchased. The customer does not need to present the $50 gift card at point of sale to purchase the iPhone 4.
What is the price of the iPhone 4 at Best Buy® with a new 2-year activation or fully qualified upgrade?
$199.99 for 16GB Black (SKU: 1049078), $299.99 for 32GB Black (SKU: 1049087), $199.99 for 16GB White (SKU: 1049236), $299.99 for 32GB White (SKU: 1049245).
What is the regular price of the iPhone 4 at Best Buy®?
$599.99 for 16GB Black (SKU: 1049078), $699.99 for 32GB Black (SKU: 1049087), $599.99 for 16GB White (SKU: 1049236), $699.99 for 32GB White (SKU: 1049245).
Will Best Buy® allow me to switch which particular iPhone 4 my pre-order is for?
Yes, assuming the pre-order is still open and not expired. Please bring your pre-order receipt into the store your pre-order was made at for further assistance.
