Battery usage

amyberta · Nov 17, 2017

when I go to settings and click on battery, it won’t tell me what apps are using the most percentage. It worked a couple of times but stopped working. It works on my iPad but not my iPhone 6. How do I fix this.

Thanks
Amy

scifan57 · Nov 17, 2017

How long after you disconnected the charger was this? It does take a while for the battery usage figures to appear after charging the battery.

amyberta · Nov 18, 2017

A few minutes. The times that it worked it showed right away. Does the battery have to be charged all the way to show it?

amyberta · Nov 18, 2017

amyberta said:
A few minutes. The times that it worked it showed right away. Does the battery have to be charged all the way to show it?

It just came up. The battery was charged all the way. Another question, how do I stop an app from running in the background?

iPutz · Nov 18, 2017

I can't speak for the iPhone 6 but my iPhone 7 displays the usage percentages even when it's charging at 20% or 100%. Might be time for a hard reset or restore from backup. Good luck and let us know when you finally get it working and how.
As far as the background app refresh goes there is a good article at "How to manage Background App Refresh on iPhone and iPad"

carolineM · Nov 18, 2017

You can go to Background App Refresh setting under General and select which or any of your Apps you want updated in the background.

amyberta · Nov 18, 2017

Thanks

carolineM · Nov 18, 2017

You’re welcome

amyberta · Nov 18, 2017

iPutz said:
I can't speak for the iPhone 6 but my iPhone 7 displays the usage percentages even when it's charging at 20% or 100%. Might be time for a hard reset or restore from backup. Good luck and let us know when you finally get it working and how.
As far as the background app refresh goes there is a good article at "How to manage Background App Refresh on iPhone and iPad"

Thanks, I found out that on of my apps was using a lot of the charge. I deleted it and the battery is fine now.

xrayeyes · Nov 18, 2017

You can also quit an app from running in the background by double clicking the home button and then swiping the app up and off the screen. Many times this won't actually help battery usage because it takes a bit of battery to restart them. However, I have heard that FB is one app that is a battery hog and battery life is helped by closing it out.