Backing up to new device

[blessed2bamommie]

my iCloud was full and I bought more storage. I backed up my 13. Well I thought I did it says never. I what did I do….put my info on my 16. It says it can’t be backed up! I’m not sure if I need to back up my 13 and my 16 idk. I just want everything over before I trade.

 

[carolineM]

Did you use Quick Start to transfer your data to the new phone? It can be done without a backup on the original phone, but you cannot use either device during transfer. You should ideally back up your new iPhone once it is ready.

 

[Bkdodger]

Did you get this resolved? BTW even when you don't have enough storage Apple lets you do a backup of your phone without having to buy extra storage. Though it sounds to me like you didn't do a proper backup is the old phone in your possession?