iPhoneForums.Net News Team
- Jun 18, 2010
- Reaction score
Gizmodo has refused to give up on the iPhone antenna issue, as you might expect, with the result being that they say that they have managed to get AppleCare to confirm that the upcoming software update will not solve the antenna problem, and will in fact only alter the way in which the phone shows the signal strength to make it more accurate. This bears up all the speculation that has been going on ever since Apple made its statement last week, of course. It's something we all knew, but it's certainly interesting to hear that AppleCare is confirming it when they speak to customers now.
According to Gizmodo, they called AppleCare three times, telling them that they were experiencing voice quality problems and call drops, as well as internet access issues. On all three occasions, Gizmodo say that they were told the same four things by AppleCare:
- If you hold the phone a certain way, you will experience interference.
- Try holding the phone in a different way, avoiding touching the bottom left-hand corner.
- Buy a case or one of Apples $30 bumpers.
- The upcoming software update will not fix the problem.
So there we have it, yet more proof that Apples statement only addressed a part of the problem and not the real issue.