iphone needs to cool down?

[gaz1968]

Hi all
my iphone 6 says on the sceeen iphone needs to cool down !!! when ive just switched it on
the phone isnt hot its been off for 3 days ...lol
is there a fix for this please or any advice
Thanks in advance

 

[scifan57]

Hi all
my iphone 6 says on the sceeen iphone needs to cool down !!! when ive just switched it on
the phone isnt hot its been off for 3 days ...lol
is there a fix for this please or any advice
Thanks in advance

That's the notice you get when your iPhone is above safe operating temperature. The only way to get rid of it is to let the iPhone cool down before trying to use it.
If this doesn't help, you need to have it checked out. The best place is the Genius Bar at an Apple Store.

 

[gaz1968]

That's the notice you get when your iPhone is above safe operating temperature. The only way to get rid of it is to let the iPhone cool down before trying to use it.
If this doesn't help, you need to have it checked out. The best place is the Genius Bar at an Apple Store.

the phone is stone cold hasnt been used in a couple of days,didnt know if there was some sort of hard reset?
ive done the home button and the on/off start but still the same

 

[scifan57]

Is the iPhone recognized if you connect to iTunes on your computer?

 

[gaz1968]

Is the iPhone recognized if you connect to iTunes on your computer?

it tries but disconects as soon as it says iphone needs to cool down before us

 

[J. A.]

Which software is installed on your iPhone?

If it's iOS 8x: there was a bug that activated the message in iOS 8 under certain circumstances (dim light).
Try disposing your iPhone's display to a bright light source. That should resolve the problem, and you'll be able to work for a while afterwards.

 

[gaz1968]

Which software is installed on your iPhone?

If it's iOS 8x: there was a bug that activated the message in iOS 8 under certain circumstances (dim light).
Try disposing your iPhone's display to a bright light source. That should resolve the problem, and you'll be able to work for a while afterwards.

hi
thanks i will give that a try
will let you know how it goes

 

[gaz1968]

hi
thanks i will give that a try
will let you know how it goes

no joy with the bright light tried a 500 watt halogen on it

 

[gaz1968]

dont know wot iso is on it never really looked to be honest

 

[J. A.]

You can find the iOS in Settings - General - About - Version.

If possible, take your iPhone to the next Apple Retail Store, or contact Apple.

 

[gaz1968]

You can find the iOS in Settings - General - About - Version.

If possible, take your iPhone to the next Apple Retail Store, or contact Apple.

cant get into the phone at all to see iso.
and all its not in warranty so apple would be a waste of time

 

[J. A.]

Try putting your iPhone in recovery mode. This will also update it to iOS 9.1, which is the latest software version.

Here are the instructions:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

If possible, backup your device before using recovery mode to restore it.

Reset your device afterwards:
Press and hold Home and Power button simultaneously until you see the Apple logo. Release both and let the iPhone power up on it's own.

 

[scifan57]

Genius Bar appointments are free and if the solution to the problem is software related, that's usually free as well.

 

[gaz1968]

got it connected to itunes and restored and updated after a few attempts but just kept restarting over and over again and now it wont come on

 

[Pinkpoison]

I think the only thing left to you is to get a Genius bar appointment as suggested above.
Let us know the outcome.