If you sure that you load the backup in the right folder then itunes should be able to locate it.
Connect your phone to your computer and open itunes. After itunes read your phone, you will see it in the left panel in itunes, make a right click on you iphone name, in the drop list select "restore backup" the backup window will open, navigate there to select your backup and clic restore.
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Well thats the problem. When I click restore, itunes will be looking for the back up (currently on disk). Where do I place the back up on the new computer so itunes can find it? I would put it in the mobilesync/backup folder, but it doesn't exist on the new computer.
Ok i will call you desired back up "A" and the one you will make soon "Z"
1.) copy backup A to your desktop
2.) connect your phone to your computer and create a new backup Z which you can name whatever you want to be able to know it amount other.
3. Try to restore but don't, the backup Z. This is just to check if it's your itunes or the phone. Use the procedure i mentioned in my previous post to try to restore, when the window will popup, check to see if you are able to locate backup Z in the list.
4.) if yes, then copy back to the itunes backup folder in you c: the backup A, while droping backup A in that backup folder make sure that you can see backup Z in there.
5.) restart your computer and try to restore you backup now using the same method, chose backup A from the list of available backups. In case you do not see your backup A then it means that it's missing some informations and itunes is not reading it.
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