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personalized ringtone doesnt work anymore on messages, how come?

marmagi

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I have loaded and used for long time many personalized ringtones in my itunes and I use them for contacts in my iphone 5 and ipad air

Lately personlized ringtones no longer work only on iphone receiving messages, I have specific personalized ringtone for some specific contacts, on iphone it doesnt work any more, default ringtone does work

instead on the ipad all works fine, how come?

I tried to remove ringtone and setting it again on iphone it wont work

I tried remove ringtone from itunes and reinstall it it wont work either

how come? what else can I try? It doesnt seam problem of ringtone it works fine on ipad
 

bigpoppacu812

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Check how long it is they have to be under 30 secs to work as ringtones now.
 
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marmagi

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it is under 30sec same ringtone works perfect on same contact on ipad
 

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