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Otterbox phone case iPhone 7

Denise6241

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I just bought an otter box case for my iPhone 7 but it won't read my finger print through the plastic cover. I know some people don't use the plastic cover but I want too. Any suggestions ?

Thank you!
 

zdwpa1

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Jan 29, 2017
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Redo fingerprint with Otter attached and/or push more firmly w thumb. I get 70% success through Otter plastic
 

hiphiphooray

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Jan 24, 2017
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I'd never have thought to re-scan with the cover attached. Good advice!
 

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