Otterbox phone case iPhone 7

Discussion in 'iPhone 7' started by Denise6241, Apr 27, 2017.

  1. Denise6241

    Denise6241 New Member

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    I just bought an otter box case for my iPhone 7 but it won't read my finger print through the plastic cover. I know some people don't use the plastic cover but I want too. Any suggestions ?

    Thank you!
     
  2. zdwpa1

    zdwpa1 New Member

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    Redo fingerprint with Otter attached and/or push more firmly w thumb. I get 70% success through Otter plastic
     
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  3. hiphiphooray

    hiphiphooray New Member

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    I'd never have thought to re-scan with the cover attached. Good advice!
     

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