No switch off slide

hkbs99 · Jan 25, 2013

I have collected a replacement phone today and restored via iTunes.

Only problem, I can't switch it off. If I hold the usual buttons, it reboots as the Off slide does not appear.

willerz2 · Jan 25, 2013

Replacement from Apple? So did you have the problem before the restore or did you get it after the restore.

eddieg · Jan 25, 2013

If your holding the power button and the home button together with IOS6 you don't get the slide to power off anymore.

Thomasjtsi · Jan 25, 2013

eddieg said:
If your holding the power button and the home button together with IOS6 you don't get the slide to power off anymore.

This is correct. When an iDevice is running 6.0 or higher the "slide to power off" doesn't come up during a Hard Reset. If you'd like to just turn your iDevice off... just hold the power button on top.

willerz2 · Jan 25, 2013

Thomasjtsi said:
This is correct. When an iDevice is running 6.0 or higher the "slide to power off" doesn't come up during a Hard Reset. If you'd like to just turn your iDevice off... just hold the power button on top.

Not sure if the "buttons" part was intentional or not, since there's only 1 button really.

Thomasjtsi · Jan 25, 2013

willerz2 said:
Not sure if the "buttons" part was intentional or not, since there's only 1 button really.

"buttons?"

willerz2 · Jan 25, 2013

hkbs99 said:
I have collected a replacement phone today and restored via iTunes.

Only problem, I can't switch it off. If I hold the usual --> buttons <--, it reboots as the Off slide does not appear.

Buttons.

Thomasjtsi · Jan 26, 2013

willerz2 said:
Buttons.

And they also stated "reboots..." which leads me to believe they're doing a Hard Reset. Which, in turn, requires the use of... --> buttons <-- .

hkbs99 · Jan 26, 2013

Apologies - senior moment! i had been without my iPhone while waiting for replacement and forgot I only needed to hard-press power button to see the slide and switch off!

I had got used to booting the old one, trying to find a solution to greyed-out Wifi button - it appears that the WiFi chip was faulty so the phone has been replaced.

Thanks for your replies anyway.